What You Need to Know About Our Firewall Security

Your firewall may be the first line of defense against online attacks. It is the border between you and the bad guys, and we at Cyber Defenders devote our time ensuring our services will have you covered.  Everyone knows having a firewall is essential, but with today’s constant threats to online security: just having one installed in your system is not enough. Firewalls must adapt to their ever-changing environment and must constantly be monitored, updated, and maintained at all times for maximum effectiveness.

Our approach to firewall security at Cyber Defenders is a little different. We begin with an acceptable use policy (AUP) where we restrict the ways in which your network may be used and establish guidelines as to how exactly they may be used. By carefully documenting the application and services to the customer’s particular needs, we tailor a firewall install to the customers specifications; denying all unauthorized traffic and increasing the security level over time by constantly communicating with the customer, making sure everything continues to function as expected. This tailored level of consistency ensures high functionality while tightening the customer’s overall security, specific to each customer.

With Cyber Defenders, your firewall is always monitored from our centralized portal where we always review any threats, carefully determining any points of concern.  Our portal allows us to monitor individual assets and identify any attempts from malicious sites posing threats to your network. Cyber Defenders will then present detailed solutions to address any issue that may arise. These threats are often spyware, malware, viruses or attempted hijack of equipment or sensitive information. Imagine your devices and equipment being used to spread malicious, inappropriate or illegal material on the internet without you even knowing! This is why cyber security, especially firewalls, are of utmost importance to the safety and reputation of your business.

Cyber Defenders not only constantly monitors your firewalls, but we are always researching current trends in cyber threats and solutions. We always keep your firewalls current with the latest patches, installing them at convenient times that minimize any downtime for the customer. This is of the utmost importance to us. No one wants their work to be put on hold for system maintenance, and we strive to always respect our customers’ time. 

As part of our firewall monitoring package, we will send weekly firewall reports for you and your staff to review. If you have a question or need help in any way, Cyber Defenders is here, always on-call for any questions or issues you may encounter.  Part of our monthly cost covers our 24/7 call support and allows you to have an IT staff always on call day or night, weekends or even holidays.  

Make Cyber Defenders part of your company's team!